Frilab Geneva

FRILAB Headquarters

The Corporate Services Division brings together the central functions of FRILAB Laboratories, ensuring quality, compliance, governance, and the consistency of the Group’s strategic development across all territories.

Finance, Legal Affairs & Trademark Protection

Across Africa, the Middle East, and other international markets, this department is responsible for:

  • Managing and protecting FRILAB trademarks and related brands
  • Monitoring and combating counterfeit products
  • Drafting, implementing, and overseeing contractual agreements
  • Financial reporting and budgetary control

Marketing & Training

Driving the Group’s visibility, consistency, and market development :

  • Market access studies and identification of commercial opportunities
  • Definition and implementation of the Group’s overall marketing strategy
  • Development of promotional materials, visual assets, and digital tools
  • Organization of training programs for sales teams and healthcare professionals
  • Evaluation of promotional campaign effectiveness
  • Local monitoring and support of product launches
  • Analysis of local sales performance from wholesalers to pharmacies
  • CRM management and email marketing campaigns

FRILAB Medical Representatives

The essential responsibilities of our Medical Representatives include :

  • Sharing medical knowledge and scientific expertise
  • Engaging with healthcare professionals and stakeholders
  • Ensuring compliance with the FRILAB Code of Ethics
  • Serving as key contributors to pharmacovigilance monitoring and reporting

Our experienced field teams, specialized in both community and hospital networks, embody the values of the company.

They are pragmatic, curious professionals who remain closely connected to the realities of healthcare. Their field expertise enables FRILAB to continuously adapt to the needs of its medical partners while supporting sustainable access to healthcare.

Regulatory Affairs & Pharmacovigilance

Essential pillars ensuring product safety and regulatory compliance

Key activities include :

  • Preparation and maintenance of product registration dossiers
  • Registration of products with health authorities based on Marketing Authorizations issued in the country of origin
  • Obtaining and renewing marketing approvals and regulatory authorizations
  • Negotiating pricing and reimbursement conditions with relevant regulatory and certification bodies
  • Product lifecycle regulatory monitoring
  • Continuous scientific and regulatory intelligence
  • Comprehensive pharmacovigilance management, including the collection, assessment, and reporting of adverse events
  • Acting as the primary interface with local health authorities

Our Commercial Partners

FRILAB Laboratories collaborates with a wide range of professional stakeholders throughout its markets.

1. Private Sector Partners (Wholesalers & Importers)

  • Pharmaceutical and para-pharmaceutical distribution
  • Importation of FRILAB products and partner products

2. Central Procurement Agencies

  • Governmental organizations supplying healthcare facilities and hospitals
  • Direct framework agreements
  • Participation in public tenders and procurement programs

3. Non-Governmental Organizations (NGOs)

FRILAB is approved by several European NGOs and supplies pharmaceutical products that meet international humanitarian and public health requirements.

Through these partnerships, FRILAB Laboratories contributes to improving access to high-quality healthcare solutions while ensuring compliance with international pharmaceutical standards and local regulatory requirements.

The Hub

The Hub serves as the operational arm responsible for implementing the Group’s regulatory and commercial strategy across African territories. It is responsible for establishing, managing, and monitoring the operational budget while ensuring the successful execution of the Group’s objectives at the local level.

For each assigned territory, the Hub oversees :

Financial Management Responsibilities

The Hub acts as the financial coordination center for :

Human Resources Responsibilities

The Hub serves as a strategic human resources center by overseeing:

Supply Chain Monitoring

The Hub ensures effective supply management through :

Reporting Structure

The Hub reports directly to the Executive Management of FRILAB Geneva, ensuring close coordination between local operations and the Group’s global strategic objectives.

Subsidiaries

FRILAB operates through a network of subsidiaries strategically located across key African markets :

These local entities play a vital role in ensuring close market engagement, regulatory compliance, and effective support for healthcare stakeholders.

Core Missions of Our Subsidiaries

1. Local Presence & Market Proximity

Our subsidiaries provide direct local engagement with key healthcare and institutional stakeholders through :

This local presence enables FRILAB to better understand market needs, anticipate changes, and provide responsive support to its partners.

2. Medical Promotion & Scientific Engagement

Our teams contribute to the dissemination of scientific information and the promotion of best practices by :

3. Marketing Authorization (MA) Applications & Regulatory Follow-up

Through their close collaboration with local health authorities, our subsidiaries ensure effective regulatory management of product registrations and lifecycle activities.

Their responsibilities include :

4. Product Availability Assurance (Inventory Management & Local Sales)

Non-European Partners

Located across diverse geographic regions such as the CIS, the Middle East, and Asia.

Main Missions Covered by Our Partners

1. Local Presence

2. Medical Affairs Support

3. Marketing Authorization (MA) Filing and Follow-up

Through their regular interactions with local health authorities, our partners ensure regulatory management of Marketing Authorizations, including:

4. Product Availability Assurance (Inventory Management & Local Sales)

Our Active Territories Today Are :

ORGANIZATIONAL CHART + BUBBLES